In 2010 Shared Services for Government will feature keynote presentations from leading international and national industry practitioners including:

  • Albert Albert Olley
    Managing Director
    NSW BUSINESS LINK
  • JohnTaya John Taya
    Director HR
    MAIN ROADS WA
  • cesare-callioni Cesare Calioni
    Senior Director Shared Services
    DEPARTMENT OF HEALTH
  • fiona_krause Fiona Krause
    Executive Director – Organisational Capability
    SHARED SERVICES AGENCY

Lowering Costs, Building Strong Customer Relationships and Streamlining Processes in Preparation for Co-Locating

About Shared Services for Government

Shared Services for Government is a specially designed conference focused on tackling your current shared services issues. This may well be the most important time you spend away from the office all year. You will take away industry specific knowledge that will help you achieve your KPI’s like optimising service delivery and reducing your bottom line.

Hear from an industry leading speaker panel headlined by Albert Olley, Chief Executive – BusinessLink. They will share their experiences of implementation, change management, co-locating and all of the issues that are affecting you right now.

This year’s conference will feature new and innovative ways to reduce costs, build customer relationships and streamline processes over multiple departments. It will provide you with case studies that can be used to implement and enhance core strategies that will boost transparency and customer satisfaction.

Why Attend Shared Services for Government?

There has never been a more critical time to attend this conference. With the set up and implementation of public sector shared services all over Australia, now is the time to benchmark your current progress.

With federal, states and territories all having different approaches of how to implement their shared service the industry is in a unique position to come together to learn from each other.

Shared Services for Government 2010 will not be focusing on the basic principles of a shared service model. Instead we will use the extensive research conducted to give you the conference that you asked for.

The conference will be based around your three most important drivers:

  • Cutting costs whilst maintaining and optimising the level of service offered;
  • Building strong customer relationships through effective communication and benchmarking; and
  • Streamlining processes in different departments in preparation to move to a co-locational space

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of over global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »

SSON MembershipSSON Membership

Associate Membership (FREE)

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  • Our associate members receive our regular weekly Gateway e-newsletter PLUS the option to choose from 4 specialist, monthly e-alerts.
  • Our associate members also have access to online articles, interviews, presentations, podcasts, videos and our dedicated job board.
  • And best part is it's FREE!

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Premium Membership ($149.99)

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An annual SSON Premium Membership Includes:

  • 12 month access to Premium digital content which covers best practice case studies, strategies, lessons learned, member profiles, interviews, roundtables, legislative reviews and much, much more.
  • Access to the entire backlog of Shared Services News Magazine.
  • Discounts on any of our 35 shared services conferences around the world
  • Regular weekly and monthly e-newsletters
  • 1 FREE job posting
  • Networking via our Q&A Forum and blogs
  • Extensive archives, recent white papers and industry reports
  • Constantly updated shared services and outsourcing news, interviews and features from our global community and dedicated editors
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